Privacy Policy

Lawn Teens, Inc. ("Lawn Teens," "we," "us," or "our") operates a marketplace connecting homeowners with local teen workers for lawn care and related services. This Privacy Policy explains what personal information we collect, how we use it, with whom we share it, and your rights regarding that information.

By using our platform — including our website, mobile experience, and related services (the "Platform") — you agree to the practices described in this policy. If you do not agree, please do not use the Platform.

From all users:

• Full name, email address, phone number
• Mailing address and ZIP code
• Account credentials (hashed — we never store plain-text passwords)
• Profile information and photos you choose to provide
• Communications sent through the Platform (messages, reviews)
• Device information, IP address, and browser type for security purposes

From workers only:

• Date of birth (to verify age eligibility)
• Service ZIP codes and availability
• Equipment and services offered
• Stripe Connect account information for payouts
• For workers under 18: parent or guardian name, email, and phone number

From customers only:

• Job details, service address, and scheduling preferences
• Payment information processed by Stripe (we do not store card numbers)

• Create and manage your account
• Match customers with available workers in their area
• Process payments and issue payouts via Stripe
• Send transactional emails and SMS notifications (job updates, payment confirmations)
• Verify worker age and obtain parental consent for minors
• Enforce platform rules and investigate reports of misconduct
• Improve the Platform and troubleshoot issues
• Comply with legal obligations

Lawn Teens permits workers aged 13 and older to join the platform. We comply with the Children's Online Privacy Protection Act (COPPA).

For workers under 18, we collect limited information from a parent or guardian (name, email, and phone number) solely to verify parental consent. We do not use parental contact information for marketing purposes, and we do not share it with third parties except as required to operate the Platform.

We do not knowingly allow workers under 13 to create accounts. If we become aware that we have collected information from a child under 13 without verified parental consent, we will delete that information promptly.

Parents may contact us at privacy@lawnteens.com to review, update, or request deletion of their child's information.

We do not sell your personal information. We share information only in these limited circumstances:

• Between customers and workers as necessary to fulfill a job (e.g., name and service address)
• Stripe — to process payments and manage worker payouts
• Resend — to send transactional emails
• Twilio — to send SMS notifications
• Supabase — our database and authentication provider
• Law enforcement or legal process when required by law or to protect safety
• A successor entity in connection with a merger, acquisition, or sale of assets

We retain your account information for as long as your account is active. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or financial compliance purposes (e.g., payment records, which we retain for 7 years).

We use industry-standard measures to protect your information, including encrypted connections (HTTPS), hashed passwords, and row-level security controls on our database. No system is perfectly secure, and we cannot guarantee absolute security. If you believe your account has been compromised, contact us immediately.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your account and data
• Opt out of non-essential communications

To exercise any of these rights, email us at privacy@lawnteens.com. We will respond within 30 days.

We use essential cookies and local storage to keep you logged in and maintain your session. We do not use tracking cookies or third-party advertising cookies.

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by a prominent notice on the Platform. Your continued use of the Platform after the effective date of the updated policy constitutes your acceptance of the changes.

If you have questions about this Privacy Policy or our data practices, please contact:

Lawn Teens
Chicago, Illinois
privacy@lawnteens.com